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Troubleshooting Common Takeoff Workspace Scenarios

9 views March 30, 2026

Jobs and Files

I created a job but don’t see any sheets. Why? You likely created the job without uploading a PDF. Open the job in the Takeoff workspace and import your plan files.

Can I add more PDFs later? Yes. You can import additional sheets into an existing job at any time.

I don’t see the Rename or Delete options: Confirm the job is not read-only and that you have edit permissions.

I accidentally deleted a sheet: Re-import the PDF file if you need the sheet again.

Sheets take a long time to load: This is common with high-resolution scans. Give the file time to fully load before starting work.

Measurements seem inaccurate: Always confirm the sheet scale, especially on scanned drawings.

Upload fails or times out: Verify file size and try importing a smaller or optimized version of the PDF.

Sheet Scale & Measurement

Measurements look incorrect: Verify the scale and reapply if necessary.

Scale option is unavailable: Confirm the sheet is loaded and active.

Manual scale feels inaccurate: Use clearly labeled dimension lines when selecting measurement points.

Scale Selected Sheets option is not available: Confirm that multiple sheets are selected.

Measurements look incorrect: Recheck the scale and verify that the selected sheets use the same scale.

 

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